Terms & Conditions


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern https://www.patternanddesign.com/’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to https://www.patternanddesign.com/ and “You” and “Your” refers to you, the client, visitor, website user or person using our website.


We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and https://www.patternanddesign.com/’s rights and obligations to each other.


It is an essential pre-condition to you using our website that you agree and accept that https://www.patternanddesign.com/ is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), https://www.patternanddesign.com/’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.


Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of https://www.patternanddesign.com/.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


By using our services, you agree that https://www.patternanddesign.com/ is not to be held liable for any decisions you make based on any of our services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold https://www.patternanddesign.com/ liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by https://www.patternanddesign.com/.

All our information on both the website and in consultations is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and https://www.patternanddesign.com/ takes no responsibility for your actions, choices or decisions.

Please consult your current health care providers regarding your use of Hypnosis and NLP techniques.
If any big emotions (or past trauma) are activated as a result of the techniques and processes used in any service provided by https://www.patternanddesign.com it’s your responsibility to reach out to your health care provider for support. You are responsible for your own well-being, during and after your work in any service provided by  https://www.patternanddesign.com.

"Lifetime Access" means you will have ongoing and complete access to the course you signed up for, for the life of the program. This is ongoing access at no additional charge until the course is no longer offered, at which time all members will be given at least 12 months notice before the program is closed. Any future closure of the program or community in the future does not affect the refund policy and does not entitle members to any form of refund.


If you are located in Australia you will be charged Australian Goods and Services Tax.


If you accept the payment plan option, the fee is split over monthly payments. You are responsible to pay for the program in its entirety.

The payment options are as follows:
1. You may be provided an option to pay upfront, or to pay via a payment plan. Please note, this is not a subscription model, the payment plan means that the full payment is divided across monthly payments.
2. If you miss any payment, your access to the Program may be suspended immediately until payments are up to date.
3. You will remain liable for the total cost of the Program.
4. If you choose to cancel your membership, you will remain liable for all future payments, should you be on a payment plan


If you wish to cancel any ongoing subscriptions, please allow 3 business days for us to process your cancellation.

If you do not allow notice of at least 3 business days for your cancellation the payment will be processed and no refund will be given.


https://www.patternanddesign.com/ handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

For refunds on any physical products, please review our Returns Policy.


All payments including deposits, coaching, course payments or digital downloads are non-refundable (unless specifically stated otherwise)

We believe in and are proud of the value and quality of our programs, courses, and products. We have had women experience amazing results from investing in our programs but this type of progress requires that you show up, fully commit and do the work. 


To the fullest extent permitted by law, https://www.patternanddesign.com/ absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. https://www.patternanddesign.com/ gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of https://www.patternanddesign.com/ to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.


At https://www.patternanddesign.com/, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. https://www.patternanddesign.com/ respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. https://www.patternanddesign.com/’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data https://www.patternanddesign.com/ collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.


https://www.patternanddesign.com/ does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.


https://www.patternanddesign.com/ may be required, in certain circumstances, to disclose information in good faith and where https://www.patternanddesign.com/ is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.


If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of https://www.patternanddesign.com/. https://www.patternanddesign.com/ expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then https://www.patternanddesign.com/ will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. https://www.patternanddesign.com/ reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.


These terms and conditions represent the whole agreement between you and https://www.patternanddesign.com/ concerning your use and access to https://www.patternanddesign.com/’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.


This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and https://www.patternanddesign.com/ that results in litigation then you must submit to the jurisdiction of the courts of Victoria.